Frequently Asked Questions
Everything you need to know about shopping for your home at Rinkit.
How much does shipping cost for my home decor items?
We offer standard and express shipping options. Shipping costs are calculated at checkout based on the weight of your items and your delivery location. Free shipping may be available on orders over a certain threshold.
What is your return policy for glassware and fragile items?
We offer a 30-day return policy. If your items arrive damaged or broken, please contact our customer support team within 48 hours of delivery with a photo of the damage for a full replacement or refund.
Can I track my order once it has been dispatched?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to the courier's website so you can monitor its progress.
Do you offer discounts for bulk or wholesale orders?
We do provide competitive pricing for bulk purchases, particularly for hospitality and event planning. Please reach out to our sales team via our contact page for a personalized quote.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.
Are your garden and outdoor products weather-resistant?
Most of our outdoor furniture and garden accessories are designed to be weather-resistant; however, we recommend following the specific care instructions provided on each product page to ensure longevity.